One van, one rule: treat it like your own house.
Harbor started in 2009 with a used van and a rule Jake’s grandfather taught him — “leave it cleaner than you found it.” Today we’re 14 licensed pros in 6 stocked vans, and the rule hasn’t changed.
Hi, I’m Jake. I answer the phone on Sundays.
“My first winter, a lady called at midnight — burst pipe, two kids, water everywhere. I went. That night built this company: somebody picks up, somebody shows up, price first, mess cleaned. Sixteen years later I still take Sunday dispatch once a month, so I never forget what the call feels like.”
— Jake Harbor · Founder, Master Plumber
CO lic. #MP-04812 · 16 yrs · 4,000+ jobs personally
Four things, on every job.
Price first
Flat-rate book on a tablet. You approve with a tap before a single wrench turns.
2-hour windows
GPS text 30 min out with your tech’s photo. Late? $25 off, automatic.
Cleaner than found
Shoe covers, drop cloths, vacuum run. Your floors survive us — guaranteed.
2-year warranty
Double the industry standard on labor. If our fix fails, we return free.
Jake starts Harbor in Highlands with a toolbox and the Sunday-phone rule.
Hourly billing dies here. First Denver shop with tap-to-approve pricing.
Camera + hydro jetting rig. Sewer jobs without digging up the yard.
4.9★ across 480+ reviews. Still independent, still answering Sundays.
W-2 techs, background-checked, factory-trained.
No random subs — the person on the phone knows the person at your door.
Dana — dispatch
Answers in ~4 minutes, routes 6 vans like air traffic. Text her a photo of the leak for instant triage.
Apprentice program
Two paid apprentices yearly, 4-year path to journeyman. Denver-grown techs, not hired guns.
Six vans, one standard loadout.
Pro tools that mean one visit, not three — on every truck, every day.
HD sewer cameras
See the break, root or belly on video — then decide with evidence, not guesses.
4,000 PSI jetters
Scour lines back to full diameter without digging. Roots don’t stand a chance.
ProPress & expansion PEX
Flameless, fast, clean joints. Water back on in hours, not days.
Acoustic leak gear
Hear leaks through concrete. Open a 1-ft square, not a 6-ft trench.
“Third company I called. First two never showed. Harbor texted a photo of Luis, arrived early, fixed it in an hour.”
“They repiped our 1950s ranch in two days. Water pressure like a fire hydrant now — in a good way.”
“As a property manager with 40 units, I need invoices that make sense. Harbor’s do. Every single time.”